Privacy policy

Last updated: January 30, 2026

InfinityDress.com.au (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you visit our website, make a purchase, or interact with us. By using our website or services, you agree to the practices described in this policy.

1. Personal Information We Collect

We may collect the following types of personal information:

Device Information: IP address, browser type, operating system, cookies, and browsing behaviour.
Order Information: Name, billing and shipping address, email address, phone number, and payment details.
Optional Information: Newsletter subscription details and demographic information such as age, gender, and interests.

We do not collect personal information secretly and only collect information that is reasonably necessary to provide our services.

2. How We Use Your Information

Your personal information may be used to:

Process and fulfil orders, including payment, shipping, and invoicing.
Communicate with you regarding orders, enquiries, or customer support.
Improve and optimise our website, products, and services.
Detect, prevent, and address fraud, security, or operational risks.
Send marketing communications where you have given your consent.

3. Disclosure of Your Information

We may disclose your personal information to:

Third-party service providers who support our website operations, including hosting, payment processing, analytics, and shipping.
Law enforcement or regulatory authorities where required or authorised by law.
Overseas service providers, including Shopify and other cloud providers located in Canada and the United States.

All overseas disclosures are made in accordance with the Privacy Act 1988 and the Australian Privacy Principles.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

5. Access, Correction, and Deletion

You have the right to request access to, correction of, or deletion of your personal information.

To exercise these rights, please contact us at: hello@infinitydress.com.au

6. Cookies and Analytics

We use cookies, pixels, and similar technologies to improve your browsing experience, understand how our website is used, and support marketing activities.

7. Cross-Border Disclosure

Your personal information may be transferred to, stored, or processed overseas, including in Canada and the United States. We take reasonable steps to ensure overseas recipients comply with the Privacy Act 1988 and the APPs.

8. Children

This website is not intended for individuals under the age of 16.

Children aged 13 to 16 may only use this website with the consent of a parent or legal guardian.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: hello@infinitydress.com.au